Mercedes-Benz GLC : Online services / Manufacturer's services

Regarding the manufacturer's online services, the individual functions are described by the manufacturer in a suitable place, for example, in the Operator's Manual or on the manufacturer's website, where the relevant data protection information is also given. Personal data may be used for the provision of online services. Data are exchanged via a secure connection, such as the manufacturer's designated IT systems. Any personal data which are collected, processed and used, other than for the provision of services, is done so exclusively on the basis of legal permission. This is the case, for example, for a legally prescribed emergency call system, a contractual agreement or when consent has been given.

You can have services and functions, some of which are subject to a fee, activated or deactivated. This excludes legally prescribed functions and services, such as an emergency call system.

    Wireless network connection

    If your vehicle has a wireless network connection, it enables data to be exchanged between your vehicle and additional systems. The wireless network connection is made possible by the vehicle's own transmitter and receiver or by a mobile end device that you have brought into the vehicle, for example, a smartphone...

    Third party services

    If you use online services from other providers (third parties), these services are the responsibility of the provider in question and subject to that provider's data protection conditions and terms of use...

    Other information:

    Mercedes-Benz GLC 2016-2026 Owners Manual: Indicator and warning lamps (widescreen cockpit)


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    Mercedes-Benz GLC 2016-2026 Owners Manual: Problems with your vehicle


    If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with an authorized Mercedes-Benz Center or, if necessary, contact us at one of the following addresses: In the USA: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes-Benz Drive Sandy Springs, GA 30328 In Canada: Mercedes-Benz Canada, Inc...

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    HANDS-FREE ACCESS function

    Mercedes-Benz GLC. HANDS-FREE ACCESS function

    With HANDS-FREE ACCESS you can open, close or stop the closing process of the tailgate by performing a kicking movement under the rear bumper.

    The kicking movement triggers the opening or closing process alternately.

    Observe the notes when opening and closing the tailgate.

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