Mercedes-Benz GLC : Mercedes-Benz emergency call system / Triggering an automatic Mercedes‑Benzemergency call
Requirements:
- The ignition is switched on.
- The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
- After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
- After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
The SOS button in the overhead control panel
flashes until the emergency call is finished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services either, a corresponding message
appears in the media display.
Dial the local emergency number
on your
mobile phone.
If an emergency call has been initiated:
- Remain in the vehicle if the road and traffic
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
- Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
- If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately.
eCall can help to reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are difficult to
access...
To use the SOS button in the
overhead
control panel: press and hold the SOS button
for at least one second.
To use voice control:
use the Voice Control
System voice commands ...
Other information:
Example: vehicles with surround view camera
When rear segments or all-round
segments
light up red and the
symbol appears in
the multifunction display, Parking Assist
PARKTRONIC may have been deactivated due to
signal interference. Start the vehicle again and
check if Parking Assist PARKTRONIC is working
at a different location...
Setting the fragrance system
Requirements:
Automatic climate control is activated.
The glove box is closed.
The fragrance system distributes a pleasant fragrance
throughout the vehicle interior from a flacon
located in the glove box.
Call up the climate control menu...