Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system
eCall can help to reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are difficult to
access. However, even if a vehicle is equipped
with eCall, this does not mean the system is ON.
As such, eCall does not replace dialing 911 in the
event of an accident.
An emergency call can be made automatically or manually Only
make emergency calls if you or others are in
need of rescue.
Only make emergency calls if you or others are
in need of rescue. Do not make an emergency
call in the event of a breakdown or a similar situation.
Messages on the display
SOS NOT READY: the ignition is not on or eCall
not available.
During an active emergency call,
appears
in the display.
You can find more information on the regional
availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/
If there is a malfunction in the Mercedes-
Benz emergency call system (e.g. a fault with
the speaker, microphone, airbag, SOS button),
a corresponding message appears in
the multifunction display of the instrument
cluster.
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911...
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
Other information:
Displays on the multifunction display
Active Parking Assist activated
Parking Assist PARKTRONIC
deactivated
Cruise control
DSR
Active Distance Assist
DISTRONIC
Active Brake Assist
Active Steering Assist
Active Lane Keeping Assist
Active Lane Change Assist
ECO start/stop function
HOLD function
Adaptive Highbeam Assist
Vehicles with Traffic Sign Assist: Detected
instructions and traffic signs...
WARNING Risk of accident and injury
due to overloaded lines
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher
amperage, the electric line could be overloaded.
This could result in a fire.
Always replace faulty
fuses with specified
new fuses containing the correct
amperage...