Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system

eCall can help to reduce the time between an accident and the arrival of emergency services at the site of the accident. It helps locate an accident site in places that are difficult to access. However, even if a vehicle is equipped with eCall, this does not mean the system is ON. As such, eCall does not replace dialing 911 in the event of an accident.

An emergency call can be made automatically or manually Only make emergency calls if you or others are in need of rescue.

Only make emergency calls if you or others are in need of rescue. Do not make an emergency call in the event of a breakdown or a similar situation.

Messages on the display

SOS NOT READY: the ignition is not on or eCall not available.

During an active emergency call, Mercedes-Benz GLC. Overview of the Mercedes-Benz emergency call system appears in the display.

You can find more information on the regional availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/

If there is a malfunction in the Mercedes- Benz emergency call system (e.g. a fault with the speaker, microphone, airbag, SOS button), a corresponding message appears in the multifunction display of the instrument cluster.

    Information on the Mercedes-Benz emergency call system

     Your vehicle is equipped with the Mercedes-Benz emergency call system ("eCall"). This feature can help save lives in the event of an accident. eCall in no way replaces assistance provided from dialing 911...

    Triggering an automatic Mercedes‑Benzemergency call

    Requirements: The ignition is switched on. The starter battery is sufficiently charged. The Mercedes‑Benz emergency call system triggers an emergency call automatically in the following cases: After activation of the restraint systems such as airbags or Emergency Tensioning Devices after an accident After an automatically initiated emergency stop by Active Emergency Stop Assist The emergency call has been made: A voice connection is made to the Mercedes‑Benz emergency call center...

    Other information:

    Mercedes-Benz GLC 2016-2022 Owners Manual: ECO display function


    The ECO display summarizes your driving characteristics from the start of the journey to its completion and assists you in achieving the most economical driving style. You can influence consumption by doing the following: Driving with particular care Driving the vehicle in drive program Observing the gearshift recommendations The inner segment will light up and the outer segment will fill up when the following driving style is adopted: Moderate acceleration Gentle deceleration and rolling Consistent speed The inner segment will not light up and the outer segment will empty when the following driving style is adopted: Sporty acceleration Heavy braking Fluctuations in speed The ECO display will show you when you have driven economically: The three outer segments are completely filled simultaneously...

    Mercedes-Benz GLC 2016-2022 Owners Manual: Reporting safety defects


    USA only: The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966". If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC...

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    Unlocking/opening the doors from the inside

    Mercedes-Benz GLC. Unlocking/opening the doors from the inside

    Mercedes-Benz GLC. Unlocking/opening the doors from the inside To unlock and open a front door: pull door handle Mercedes-Benz GLC. Unlocking/opening the doors from the inside.

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