Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system
eCall can help to reduce the time between an accident and the arrival of emergency services at the site of the accident. It helps locate an accident site in places that are difficult to access. However, even if a vehicle is equipped with eCall, this does not mean the system is ON. As such, eCall does not replace dialing 911 in the event of an accident.
An emergency call can be made automatically or manually Only make emergency calls if you or others are in need of rescue.
Only make emergency calls if you or others are in need of rescue. Do not make an emergency call in the event of a breakdown or a similar situation.
Messages on the display
SOS NOT READY: the ignition is not on or eCall not available.
During an active emergency call, 
appears
in the display.
You can find more information on the regional availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/
If there is a malfunction in the Mercedes- Benz emergency call system (e.g. a fault with the speaker, microphone, airbag, SOS button), a corresponding message appears in the multifunction display of the instrument cluster.
Information on the Mercedes-Benz emergency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911...
Triggering an automatic Mercedes‑Benzemergency call
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
Other information:
Mercedes-Benz GLC 2016-2025 Owners Manual: Active Lane Change Assist
Function of Active Lane Change Assist Active Lane Change Assist supports the driver when changing lanes by applying steering torque if the driver operates a turn signal indicator. Observe the notes on driving systems and your responsibility; you may otherwise fail to recognize dangers...
Mercedes-Benz GLC 2016-2025 Owners Manual: Protection provided by the restraint system
The restraint system includes the following components: Seat belt system Airbags Child restraint system Child seat securing systems The restraint system can help prevent the vehicle occupants from coming into contact with parts of the vehicle interior in the event of an accident...
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- Function of the interior motion sensor
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- Using the 12 V socket
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Unlocking/opening the doors from the inside
To unlock and open a front
door: pull door
handle 
.
