Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system
eCall can help to reduce the time between an accident and the arrival of emergency services at the site of the accident. It helps locate an accident site in places that are difficult to access. However, even if a vehicle is equipped with eCall, this does not mean the system is ON. As such, eCall does not replace dialing 911 in the event of an accident.
An emergency call can be made automatically or manually Only make emergency calls if you or others are in need of rescue.
Only make emergency calls if you or others are in need of rescue. Do not make an emergency call in the event of a breakdown or a similar situation.
Messages on the display
SOS NOT READY: the ignition is not on or eCall not available.
During an active emergency call, 
appears
in the display.
You can find more information on the regional availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/
If there is a malfunction in the Mercedes- Benz emergency call system (e.g. a fault with the speaker, microphone, airbag, SOS button), a corresponding message appears in the multifunction display of the instrument cluster.
Information on the Mercedes-Benz emergency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911...
Triggering an automatic Mercedes‑Benzemergency call
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
Other information:
Mercedes-Benz GLC 2016-2023 Owners Manual: Only use child restraint systems which are in proper working condition
WARNING Risk of injury or death caused by the use of damaged child restraint systems Child restraint systems or their retaining systems that have been subjected to stress in an accident may not be able to perform their intended protective function...
Mercedes-Benz GLC 2016-2023 Owners Manual: Checking the coolant level
WARNING Risk of burns from hot component parts in the engine compartment Certain component parts in the engine compartment can be very hot, e.g. the engine, the cooler and parts of the exhaust system. Allow the engine to cool down and only touch component parts described in the following...
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Unlocking/opening the doors from the inside
To unlock and open a front
door: pull door
handle 
.
