Mercedes-Benz GLC : Mercedes-Benz emergency call system / Overview of the Mercedes-Benz emergency call system
eCall can help to reduce the time between an accident and the arrival of emergency services at the site of the accident. It helps locate an accident site in places that are difficult to access. However, even if a vehicle is equipped with eCall, this does not mean the system is ON. As such, eCall does not replace dialing 911 in the event of an accident.
An emergency call can be made automatically or manually Only make emergency calls if you or others are in need of rescue.
Only make emergency calls if you or others are in need of rescue. Do not make an emergency call in the event of a breakdown or a similar situation.
Messages on the display
SOS NOT READY: the ignition is not on or eCall not available.
During an active emergency call, 
appears
in the display.
You can find more information on the regional availability of eCall at: https://www.mercedesbenz-mobile.com/extra/ecall/
If there is a malfunction in the Mercedes- Benz emergency call system (e.g. a fault with the speaker, microphone, airbag, SOS button), a corresponding message appears in the multifunction display of the instrument cluster.
Information on the Mercedes-Benz emergency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911...
Triggering an automatic Mercedes‑Benzemergency call
Requirements:
The ignition is switched on.
The starter battery is sufficiently charged.
The Mercedes‑Benz emergency call system triggers
an emergency call automatically in the following
cases:
After activation of the restraint systems such
as airbags or Emergency Tensioning Devices
after an accident
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the
Mercedes‑Benz emergency call center...
Other information:
Mercedes-Benz GLC 2016-2026 Owners Manual: Activating or deactivating the child safety lock for the rear side windows
..
Mercedes-Benz GLC 2016-2026 Owners Manual: Home screen overview
Depending on the display, calls up the first three applications or the home screen Calls up the profile Calls up the global search SOS NOT READY (only when the Mercedes- Benz emergency call system is not available) Mercedes me connect active Transmission of vehicle position active Signal strength of the mobile phone network, network display, battery status of the mobile phone connected, time Calls up the Notifications Center Calls up an application using the symbol Application and current information Quick-access, e...
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Unlocking/opening the doors from the inside
To unlock and open a front
door: pull door
handle 
.
