Mercedes-Benz GLC : Mercedes-Benz emergency call system / Triggering a manual Mercedes-Benz emergency call

Mercedes-Benz GLC. Triggering a manual Mercedes-Benz emergency call To use the SOS button in the overhead control panel: press and hold the SOS button for at least one second.

Mercedes-Benz GLC. Triggering a manual Mercedes-Benz emergency call To use voice control: use the Voice Control System voice commands .

The emergency call has been made:

  • A voice connection is made to the Mercedes- Benz emergency call center.
  • A message with accident data is transmitted to the Mercedes-Benz emergency call center.

    The Mercedes-Benz emergency call center can transmit the vehicle position data to one of the emergency call centers.

  • Remain in the vehicle if the road and traffic conditions permit you to do so until a voice connection is established with the emergency call center operator.
  • Based on the call, the operator decides whether it is necessary to call rescue teams and/or the police to the accident site.

If no connection can be made to the emergency services either, a corresponding message appears in the media display.

Mercedes-Benz GLC. Triggering a manual Mercedes-Benz emergency call Dial the local emergency number on your mobile phone.

Ending an unintentionally triggered manual Mercedes-Benz emergency call

Mercedes-Benz GLC. Triggering a manual Mercedes-Benz emergency call Select Mercedes-Benz GLC. Triggering a manual Mercedes-Benz emergency call on the multifunction steering wheel. Depress the button for several seconds.

    Triggering an automatic Mercedes‑Benzemergency call

    Requirements: The ignition is switched on. The starter battery is sufficiently charged. The Mercedes‑Benz emergency call system triggers an emergency call automatically in the following cases: After activation of the restraint systems such as airbags or Emergency Tensioning Devices after an accident After an automatically initiated emergency stop by Active Emergency Stop Assist The emergency call has been made: A voice connection is made to the Mercedes‑Benz emergency call center...

    Data transfer of the Mercedes-Benz emergency call system

    In the event of an automatic or manual emergency call the following data is transmitted, for example: Vehicle's GPS position data GPS position data on the route ( (a few hundred meters )before the incident) Direction of travel Vehicle identification number Vehicle drive type Number of people determined to be in the vehicle Whether Mercedes me connect is available or not Whether the emergency call was initiated manually or automatically Time of the accident Language setting on the multimedia system Data transmitted is vehicle information...

    Other information:

    Mercedes-Benz GLC 2016-2022 Owners Manual: Function of the immobilizer


    The immobilizer prevents your vehicle from being started without the correct SmartKey. The immobilizer is automatically activated when the ignition is switched off and deactivated when the ignition is switched on. When leaving the vehicle, always take the Smart‐ Key with you and lock the vehicle...

    Mercedes-Benz GLC 2016-2022 Owners Manual: Limiting the opening angle of the tailgate


    Activating the opening angle limiter You can limit the opening angle of the tailgate in the top half of its opening range up to approximately 8 in (20 cm) before the end position. Stop the opening procedure of the tailgate at the desired position...

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    HANDS-FREE ACCESS function

    Mercedes-Benz GLC. HANDS-FREE ACCESS function

    With HANDS-FREE ACCESS you can open, close or stop the closing process of the tailgate by performing a kicking movement under the rear bumper.

    The kicking movement triggers the opening or closing process alternately.

    Observe the notes when opening and closing the tailgate.

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