Mercedes-Benz GLC : General notes / Reporting safety defects

USA only:

The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to the https://www.safercar.gov/ ; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590,: USA.

You can also obtain other information about motor vehicle safety from: https://www.safercar.gov

Canada only:

The following text is published as required of manufacturers under subsection 18.4 (4) of the Motor Vehicle Safety Regulations.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in addition to notifying Mercedes- Benz Canada Inc.

If Transport Canada received similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer or Mercedes-Benz Canada Inc.

To contact Transport Canada, you may call the Defect Investigations and Recalls Division tollfree in Canada at 1-800-333-0510 or 819-994-3328in the Gatineau-Ottawa area or internationally; you may also go to the following websites for more information:

    Problems with your vehicle

    If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified...

    Limited Warranty

    NOTE Damage to the vehicle arising from violation of these operating instructions. Damage to the vehicle can arise from violation of these operating instructions...

    Other information:

    Mercedes-Benz GLC 2016-2024 Owners Manual: Limiting the opening angle of the tailgate


    Activating the opening angle limiter You can limit the opening angle of the tailgate in the top half of its opening range up to approximately 8 in (20 cm) before the end position. Stop the opening procedure of the tailgate at the desired position...

    Mercedes-Benz GLC 2016-2024 Owners Manual: Genuine Mercedes-Benz parts


    ENVIRONMENTAL NOTE Environmental damage due to not using recycled reconditioned components Mercedes‑Benz AG offers recycled reconditioned components and parts with the same quality as new parts. The same entitlement from the Limited Warranty is valid as for new parts...

    Categories

    Unlocking the tailgate with the emergency key

    Requirements:

    The rear seat backrest has been folded forward. The cargo compartment cover has been removed.

    Mercedes-Benz GLC. Unlocking the tailgate with the emergency key

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