Mercedes-Benz GLC : General notes / Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with an authorized Mercedes-Benz Center or, if necessary, contact us at one of the following addresses:
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Notes for persons with electronic medical aids
NOTE Plug-in hybrid
Observe the notes in the Supplement. You could otherwise fail to recognize dangers.
Mercedes-Benz AG cannot, despite carefully
developing vehicle systems, completely rule out
the interaction of vehicle systems with electronic
medical aids such as cardiac pacemakers...
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966"...
Other information:
Mercedes-Benz GLC 2016-2025 Owners Manual: Music and sport alerts
Multimedia system: Radio SiriusXM Alerts Setting music and sport alerts This function enables you to program an alert for your favorite artists, tracks or sporting events. Music alerts can be saved whilst a track is being played and sport alerts can be saved during a live game...
Mercedes-Benz GLC 2016-2025 Owners Manual: Operating Active Distance Assist DISTRONIC
Requirements: The electric parking brake is released. ESP® is activated and is not intervening. The transmission is in position . The driver's door is closed. Check of the radar sensor system has been successfully completed. Parking Assist PARKTRONIC is not being used to park the vehicle or to exit from a parking space...
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- Information on collision detection on a parked vehicle
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Activating or deactivating the child safety lock for the rear side windows
To activate/deactivate: press button
. The rear side window can be opened or closed in the following cases:
is lit: via the switch on the driver's door
Indicator lamp 
is off: via the switch on the corresponding rear door or driver's door
