Mercedes-Benz GLC : General notes / Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with an authorized Mercedes-Benz Center or, if necessary, contact us at one of the following addresses:
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Notes for persons with electronic medical aids
NOTE Plug-in hybrid
Observe the notes in the Supplement. You could otherwise fail to recognize dangers.
Mercedes-Benz AG cannot, despite carefully
developing vehicle systems, completely rule out
the interaction of vehicle systems with electronic
medical aids such as cardiac pacemakers...
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966"...
Other information:
Mercedes-Benz GLC 2016-2026 Owners Manual: Attaching the ball neck
WARNING Risk of accident and injury due to an incorrectly installed ball coupling If the ball coupling is not installed and engaged correctly, it may become detached during travel and endanger other road users. There is a risk of fatal injury. Install and secure the ball coupling as described in the ball coupling manufacturer's installation instructions...
Mercedes-Benz GLC 2016-2026 Owners Manual: Starting the vehicle via Remote Online services
Cooling or heating the vehicle interior before commencing your journey Ensure the following before starting the engine: The legal stipulations in the area where your vehicle is parked allow engine starting via smartphone. It is safe to start and run the engine where your vehicle is parked...
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- AIR BODY CONTROL function
- Opening and closing the sliding sunroof
- Overview of airbags
- New on site
- Most important about car
Activating or deactivating the child safety lock for the rear side windows
To activate/deactivate: press button
. The rear side window can be opened or closed in the following cases:
is lit: via the switch on the driver's door
Indicator lamp 
is off: via the switch on the corresponding rear door or driver's door
