Mercedes-Benz GLC : General notes / Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with an authorized Mercedes-Benz Center or, if necessary, contact us at one of the following addresses:
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Notes for persons with electronic medical aids
NOTE Plug-in hybrid
Observe the notes in the Supplement. You could otherwise fail to recognize dangers.
Mercedes-Benz AG cannot, despite carefully
developing vehicle systems, completely rule out
the interaction of vehicle systems with electronic
medical aids such as cardiac pacemakers...
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966"...
Other information:
Mercedes-Benz GLC 2016-2026 Owners Manual: Refilling engine oil
WARNING Risk of burns from hot component parts in the engine compartment Certain component parts in the engine compartment can be very hot, e.g. the engine, the cooler and parts of the exhaust system. Allow the engine to cool down and only touch component parts described in the following...
Mercedes-Benz GLC 2016-2026 Owners Manual: HANDS-FREE ACCESS function
With HANDS-FREE ACCESS you can open, close or stop the closing process of the tailgate by performing a kicking movement under the rear bumper. The kicking movement triggers the opening or closing process alternately. Observe the notes when opening and closing the tailgate...
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Activating or deactivating the child safety lock for the rear side windows
To activate/deactivate: press button
. The rear side window can be opened or closed in the following cases:
is lit: via the switch on the driver's door
Indicator lamp 
is off: via the switch on the corresponding rear door or driver's door
