Mercedes-Benz GLC : Tow starting or towing away / Towing the vehicle with both axles on the ground

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Observe the notes on the permitted towing methods.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Make sure that the battery is connected and charged.

Observe the following points when the battery is discharged:

  • The engine cannot be started
  • The electric parking brake cannot be released or applied
  • Vehicles with automatic transmission: The automatic transmission cannot be shifted to position Mercedes-Benz GLC. Towing the vehicle with both axles on the ground or Mercedes-Benz GLC. Towing the vehicle with both axles on the ground

Vehicles with automatic transmission: If the automatic transmission cannot be shifted to position Mercedes-Benz GLC. Towing the vehicle with both axles on the ground, or the multifunction display in the instrument cluster does not show anything, have the vehicle transported away. A towing vehicle with lifting equipment is required for vehicle transportation.

NOTE Damage due to towing away at excessively high speeds or over long distances

The drivetrain could be damaged when towing at excessively high speeds or over long distances.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground A towing speed of 30 mph (50 km/h) must not be exceeded.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground A towing distance of 30 miles (50 km) must not be exceeded.

WARNING Risk of accident when towing a vehicle which is too heavy

If another vehicle is tow-started or towed away, its weight must not exceed the permissible gross mass of your own vehicle, otherwise the following could occur:

  • The towing eye may become detached.
  • The vehicle/trailer combination may swerve or even rollover.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground If another vehicle is tow-started or towed away, its weight must not exceed the permissible gross mass of your own vehicle.

If a vehicle must be tow-started or towed away, its permissible gross weight must not exceed the permissible gross weight of the towing vehicle.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Information on the permissible gross mass of the vehicle can be found on the vehicle identification plate.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Vehicles with automatic transmission: Do not open the driver's door or front passenger door, otherwise the automatic transmission automatically shifts to position Mercedes-Benz GLC. Towing the vehicle with both axles on the ground.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Install the towing eye.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Fasten the tow bar.

NOTE Damage due to incorrect connection of the tow bar

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Only connect the tow rope or tow bar to the towing eyes.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Deactivate the automatic locking mechanism.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Do not activate the HOLD function.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Deactivate the tow-away alarm.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Deactivate Active Brake Assist.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Vehicles with automatic transmission: Shift the automatic transmission to position Mercedes-Benz GLC. Towing the vehicle with both axles on the ground.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Release the electric parking brake.

WARNING Risk of accident due to limited safety-related functions during the towing process

Safety-related functions are limited or no longer available in the following situations:

  • The ignition is switched off.
  • The brake system or power steering system is malfunctioning.
  • The energy supply or the on-board electrical system is malfunctioning.

When your vehicle is then towed away, significantly more effort may be required to steer and brake than is normally required.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Use a tow bar.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Make sure that the steering wheel can move freely before towing the vehicle away.

NOTE Damage due to excessive tractive power

If you pull away sharply, the tractive power may be too high and the vehicles could be damaged.

Mercedes-Benz GLC. Towing the vehicle with both axles on the ground Pull away slowly and smoothly.

    Permitted towing methods

    Plug-in hybrid: be sure to observe the notes in the Supplement. You could otherwise fail to recognize dangers. NOTE Damage from automatic braking If one of the following functions is switched on, the vehicle brakes automatically in certain situations: Active Brake Assist Active Distance Assist DISTRONIC HOLD function Active Parking Assist To avoid damage to the vehicle, deactivate these systems in the following or similar situations: During towing In a car wash Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away...

    Loading the vehicle for transport

    Observe the notes on towing away. Connect the tow bar to the towing eye in order to load the vehicle. You can also attach the tow bar to the trailer hitch...

    Other information:

    Mercedes-Benz GLC 2016-2022 Owners Manual: Service and vehicle operation


    Vehicle operation outside the USA or Canada When you are abroad with your vehicle, observe the following points: Service points or replacement parts may not be available immediately. Unleaded fuel may not be available for vehicles with a catalytic converter...

    Mercedes-Benz GLC 2016-2022 Owners Manual: Displaying the service due date


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    Categories

    HANDS-FREE ACCESS function

    Mercedes-Benz GLC. HANDS-FREE ACCESS function

    With HANDS-FREE ACCESS you can open, close or stop the closing process of the tailgate by performing a kicking movement under the rear bumper.

    The kicking movement triggers the opening or closing process alternately.

    Observe the notes when opening and closing the tailgate.

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