Mercedes-Benz GLC : Tow starting or towing away / Permitted towing methods
Plug-in hybrid: be sure to observe the notes in
the Supplement. You could otherwise fail to recognize
dangers.
NOTE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in certain
situations:
- Active Brake Assist
- Active Distance Assist DISTRONIC
- HOLD function
- Active Parking Assist
To avoid damage to the vehicle, deactivate
these systems in the following or similar situations:
During towing
In a car wash
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems.
NOTE Damage to the vehicle due to towing
away incorrectly
Observe the instructions
and notes on
towing away.
Vehicles with automatic transmission

4MATIC vehicles

To tow with a raised axle: towing should be
performed by a towing company.
Observe the notes on the
permitted towing
methods.
Make sure that the battery is
connected and
charged.
Observe the following points when the battery is
discharged:
The engine cannot be started
The electric parking brake cannot be
released or applied
Vehicles with automatic transmission:
The automatic transmission cannot be shifted
to position or
Vehicles with automatic transmission: If
the automatic transmission cannot be shifted
to position , or the
multifunction display
in the instrument cluster does not show
anything, have the vehicle transported away...
Other information:
When driving on sand, also observe the following
instructions:
Select the drive program.
Select a higher vehicle level.
Shift to a lower gear.
Drive quickly to overcome the rolling resistance;
the vehicle may otherwise dig itself in.
Drive in the tracks of other vehicles if possible...
Notes on climate control
An interior air filter in combination with the prefilter
in the engine compartment must always be
used so that the air conditioning system, pollution
level monitoring and the air filtration work
correctly. Make sure that the filter is installed
correctly and the filter housing in the engine
compartment is closed correctly using the cap
and always tightly sealed when in operation...