Mercedes-Benz GLC : Tow starting or towing away / Permitted towing methods
Plug-in hybrid: be sure to observe the notes in
the Supplement. You could otherwise fail to recognize
dangers.
NOTE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in certain
situations:
- Active Brake Assist
- Active Distance Assist DISTRONIC
- HOLD function
- Active Parking Assist
To avoid damage to the vehicle, deactivate
these systems in the following or similar situations:
During towing
In a car wash
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems.
NOTE Damage to the vehicle due to towing
away incorrectly
Observe the instructions
and notes on
towing away.
Vehicles with automatic transmission

4MATIC vehicles

To tow with a raised axle: towing should be
performed by a towing company.
Observe the notes on the
permitted towing
methods.
Make sure that the battery is
connected and
charged.
Observe the following points when the battery is
discharged:
The engine cannot be started
The electric parking brake cannot be
released or applied
Vehicles with automatic transmission:
The automatic transmission cannot be shifted
to position or
Vehicles with automatic transmission: If
the automatic transmission cannot be shifted
to position , or the
multifunction display
in the instrument cluster does not show
anything, have the vehicle transported away...
Other information:
Touch Control and control panel
for the
MBUX multimedia system
Media display with touch
functionality
Control panel for telephone,
navigation,
radio/media, vehicle functions/system settings
and favorites/themes
Touchpad
Controller
Turn: adjusts the volume
Press: switches sound on or off
Switches the multimedia system or
media display on or off
Further operating options:
Conducting a voice dialog with the Voice
Control System...
Press the mark on cover
inwards and
remove.
Screw in the towing eye
clockwise as far as it
will go and tighten.
Vehicles with a trailer hitch: vehicles with a
trailer hitch do not have a rear bracket for the towing eye. Fasten the tow bar
to the trailer
hitch...