Mercedes-Benz GLC : Tow starting or towing away / Permitted towing methods
Plug-in hybrid: be sure to observe the notes in
the Supplement. You could otherwise fail to recognize
dangers.
NOTE Damage from automatic braking
If one of the following functions is switched
on, the vehicle brakes automatically in certain
situations:
- Active Brake Assist
- Active Distance Assist DISTRONIC
- HOLD function
- Active Parking Assist
To avoid damage to the vehicle, deactivate
these systems in the following or similar situations:
During towing
In a car wash
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems.
NOTE Damage to the vehicle due to towing
away incorrectly
Observe the instructions
and notes on
towing away.
Vehicles with automatic transmission

4MATIC vehicles

To tow with a raised axle: towing should be
performed by a towing company.
Observe the notes on the
permitted towing
methods.
Make sure that the battery is
connected and
charged.
Observe the following points when the battery is
discharged:
The engine cannot be started
The electric parking brake cannot be
released or applied
Vehicles with automatic transmission:
The automatic transmission cannot be shifted
to position or
Vehicles with automatic transmission: If
the automatic transmission cannot be shifted
to position , or the
multifunction display
in the instrument cluster does not show
anything, have the vehicle transported away...
Other information:
WARNING Risk of burns from hot component
parts in the engine compartment
Certain component parts in the engine compartment
can be very hot, e.g. the engine,
the cooler and parts of the exhaust system.
Allow the engine to cool
down and only
touch component parts described in
the following...
In the event of an automatic or manual emergency
call the following data is transmitted, for
example:
Vehicle's GPS position data
GPS position data on the route
( (a few hundred meters )before the incident)
Direction of travel
Vehicle identification number
Vehicle drive type
Number of people determined to be in the
vehicle
Whether Mercedes me connect is available
or not
Whether the emergency call was initiated
manually or automatically
Time of the accident
Language setting on the multimedia system
Data transmitted is vehicle information...