Mercedes-Benz GLC : General notes / Service and vehicle operation

Vehicle operation outside the USA or Canada

When you are abroad with your vehicle, observe the following points:

  • Service points or replacement parts may not be available immediately.
  • Unleaded fuel may not be available for vehicles with a catalytic converter. Leaded fuel may cause damage to the catalytic converter.
  • The fuel may have an extremely low octane number. Unsuitable fuel can cause engine damage.

Some Mercedes-Benz models are available in Europe through our European Delivery Program. For more information, please consult an authorized Mercedes‑Benz service center, or write to one of the following address:

In the USA:

Mercedes-Benz USA, LLC

European Delivery Department

One Mercedes-Benz Drive

Sandy Springs, GA 30328

In Canada:

Mercedes-Benz Canada, Inc.

European Delivery Department

98 Vanderhoof Avenue

Toronto, Ontario M4G 4C9

Maintenance

Your customer advisor confirms the service in the service report.

Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the case of a breakdown. Your calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)

1-800-387-0100 (Canada)

You can find further information in the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in the vehicle document wallet.

Change of address or change of ownership

In the event of a change of address, please send us the "Notification of address change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) on the hotline number

1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (Canada) on 1-800-387-0100. We can then reach you in a timely fashion, if necessary.

If you sell your Mercedes, please leave all literature in the vehicle so that it is available to the next owner. If you have purchased a used vehicle, please send us the "Notice of Purchase of Used Car" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.

Possible danger due to substances hazardous to health

In compliance with Proposition 65 ("Prop65"), the following detachable label has been added to each vehicle sold in California:

Mercedes-Benz GLC. Service and vehicle operation

    Operator's Manual

    This Operator's Manual describes all models and all standard and optional equipment available for your vehicle at the time of this Operator's Manual going to press...

    Operating safety

    NOTE Plug-in hybrid Observe the notes in the Supplement. You could otherwise fail to recognize dangers. WARNING Risk of accident due to malfunctions or system failures To avoid malfunctions or system failures: Always have the prescribed service and maintenance work as well any required repairs carried out at a qualified specialist workshop...

    Other information:

    Mercedes-Benz GLC 2016-2026 Owners Manual: Function of the tow-away alarm


    This function may not be available in all countries. An audible and visual alarm is triggered if an alteration to your vehicle's angle of inclination is detected while the tow-away alarm is armed. The tow-away alarm is automatically armed after approximately 60 seconds: After locking the vehicle with the SmartKey After locking the vehicle using KEYLESS-GO The tow-away alarm is only armed when the following components are closed: Doors Tailgate The tow-away alarm is automatically deactivated: After pressing the or button on the SmartKey After pressing the start/stop button with the SmartKey in the storage compartment After unlocking the vehicle using KEYLESSGO When using HANDS-FREE ACCESS Information on collision detection on a parked vehicle...

    Mercedes-Benz GLC 2016-2026 Owners Manual: Two-way radios


    Notes on installing two-way radios WARNING Risk of accident due to improper work on two-way radios If two-way radios are manipulated or retrofitted incorrectly, the electromagnetic radiation from the two-way radios can interfere with the vehicle electronics and jeopardize the operating safety of the vehicle...

    Categories

    Unlocking/opening the doors from the inside

    Mercedes-Benz GLC. Unlocking/opening the doors from the inside

    Mercedes-Benz GLC. Unlocking/opening the doors from the inside To unlock and open a front door: pull door handle Mercedes-Benz GLC. Unlocking/opening the doors from the inside.

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