Mercedes-Benz GLC 2016-2024 Owners Manual / Opening and closing / SmartKey / Problems with the SmartKey, troubleshooting

Mercedes-Benz GLC : SmartKey / Problems with the SmartKey, troubleshooting

You can no longer lock or unlock the vehicle

Possible causes:

  • The SmartKey battery is weak or discharged.
  • The SmartKey is faulty.

 

Mercedes-Benz GLC. Problems with the SmartKey, troubleshooting Check the battery using the indicator lamp.

Mercedes-Benz GLC. Problems with the SmartKey, troubleshooting Replace the SmartKey battery, if necessary.

Mercedes-Benz GLC. Problems with the SmartKey, troubleshooting Use the emergency key to lock or unlock.

Mercedes-Benz GLC. Problems with the SmartKey, troubleshooting Have the SmartKey checked at a qualified specialist workshop.

There is interference from a powerful radio signal source

The SmartKey function is impaired by, for example:

  • High voltage power lines
  • Mobile phones
  • Electronic devices (notebooks, tablets)
  • Shielding due to metal objects or induction loops for electrical gate systems or automatic barriers

 

Mercedes-Benz GLC. Problems with the SmartKey, troubleshooting Make sure that there is sufficient distance between the SmartKey and the potential source of interference.

You have lost a SmartKey

Mercedes-Benz GLC. Problems with the SmartKey, troubleshooting Have the SmartKey deactivated at a qualified specialist workshop.

Mercedes-Benz GLC. Problems with the SmartKey, troubleshooting If necessary, have the mechanical lock replaced as well.

    Replacing the SmartKey battery

    DANGER Serious damage to health caused by swallowing batteries Batteries contain toxic and corrosive substances. Swallowing batteries may cause serious damage to health...

    Doors

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    Other information:

    Mercedes-Benz GLC 2016-2024 Owners Manual: Function of the ASSYST PLUS service interval display


    The ASSYST PLUS service interval display on the Instrument Display provides information on the remaining time or distance before the next service due date. You can hide this service display using the back button on the left-hand side of the steering wheel...

    Mercedes-Benz GLC 2016-2024 Owners Manual: Deactivating the SmartKey functions


    If you do not use the vehicle or a SmartKey for an extended period of time, you can reduce the energy consumption of the respective SmartKey. To do so, deactivate the SmartKey functions. To deactivate: press the button on the SmartKey twice in quick succession...

    Categories

    Fastening and adjusting seat belts

    If the seat belt is pulled quickly or sharply, the seat belt retractor locks. The seat belt strap cannot be pulled out any further.

    Mercedes-Benz GLC. Fastening and adjusting seat belts

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